FAQ

Absolutely! We specialize in crafting portraits for all sorts of wonderful pets across the globe. Whether you have adorable bunnies or charming pet birds, if it's an animal, we're here to create a portrait for them. Just a little heads-up: currently, we don't offer human portraits. (If we do it, we will definitely let you know!)

Yes, we do! :) If you have a request for pet in portrait, please don't hesitate to contact our support team at support@goodfdesigns.com for assistance.

We do not paint from scratch. As a digital design studio, we employ various specialized photo editing techniques, professional photo retouching, and a combination of intricate brushwork and blending processes to transform your original photo into a stunning pet portrait.

We feel privileged to create portraits in loving memory of beloved pets. We collaborate closely with our customers to select the most fitting photo from the available options. If you have any additional inquiries, please don't hesitate to reach out to us at support@goodfdesigns.com.

Certainly! We're here to assist with any adjustments to your pet portrait order if you contact us at support@goodfdesigns.com within the first 30 minutesof placing your order.
After this 30-minute window, it may not be possible to make most changes, including address updates. Please be aware that, in certain situations, modifying orders could potentially lead to shipping delays.

Of Course! We share your love for modern, clean design. If you'd like your portrait without your pet's name, simply write "NO NAME" in the name box. We're here to create the perfect portrait that suits your preferences.

We offer three canvas frame sizes, each crafted to gallery-ready, high-quality standards. All canvas frames have a gallery standard depth of 1.25" thickness.

Here are the frame sizes:
1. 8 x 10 in (20.32 x 25.4 cm)
- A popular choice for gifting portraits.
2. 12 x 16 in (30.48 x 40.64 cm)
- A versatile mid-sized canvas that complements entrance halls, living spaces, bedrooms, and, of course, your pet's special spot.
3. 16 x 20 in (40.64 x 50.8 cm)
- Our most beloved size!
- This original offering is consistently our top seller among pet parents worldwide.
- It's an ideal choice for a large print, allowing you to appreciate the intricate details of your portrait up close.

We adore this size, and we're sure you will too!

We apologize, but we are unable to accommodate requests for additional items like accessories, extra background colors, or supplemental costume elements. We take great pride in maintaining the consistency and quality of our work.

Major alterations, such as opening a closed mouth or adding floppy ears, are beyond our scope. However, if your pet is wearing an accessory in the original photo, we will always make an effort to include it in the portrait.

We provide limited edition backgrounds or accessories during each season. Once that season comes to an end, these limited editions will never be offered for purchase again. They are genuinely unique and make for collectible treasures!

We provide the option to add a high-quality digital file of your finished artwork to any physical product order. You will receive the digital file once your physical order has been shipped. Please be aware that, at present, we do not offer Digital Downloads as a standalone product.